Intuit have recently announced that they are discontinuing QuickBooks Desktop. The announcement comes for UK based customers with the assurance that customers will receive continued support until the end of June 2023. For the official word from QuickBooks, please see the link below. If you’re currently using this version of […]
Sage Support – Accounts Update
With a recent update to TLS settings by Microsoft, software companies have had to make changes to support more recent versions of this. Sage have just formally acknowledged this with an update to supported accounts packages. As of September 30th 2022, support for Sage50 prior to version 26.2 is being […]
Protean Accounts Integration
If you’re thinking of integrating Protean with your accounts system, you’ll be glad to know there’s a variety of accounts packages available that will integrate with Protean managing all your Protean transactions in your accounts easily and efficiently. Please see our integrating packages below: Sage 50c Versions 26.2 onwards Integrated […]
Support – Android 12
We’re happy to announce that the Protean mobile application is now able to support mobile devices using Android 12. With the release of our latest build, Protean 7.4.5162 (FR3.7), mobile devices on Android 12 or below will now work without issues. You would need to upgrade the version of Protean […]
Microsoft Licenses
Microsoft have recently made changes to the way Windows licenses are provisioned and resold. As such, if you have purchased Windows licences from us here at Protean, can we request that you arrange for your Microsoft Office/Microsoft 365 Administrator to click on to the link below to allow us to […]
Adding Attachments to Jobs
Adding attachments to jobs is a simple way to keep reference files relating to a job accessible. Once linked to the job, they can be referred to by both office staff and mobile engineers on their respective devices. To add an attachment to a job, simply click the […] button […]
Archiving Sales Invoices
When clicking into the Invoices Global Enquiry, the screen loads up all invoices generated in your Protean database. Over time, this list of invoices will increase and so you may find it useful to archive invoices to a date/time point to reduce the number of invoices this needs to load […]
Trading with the European Union
Trading with the European Union has changed since Brexit. There are new rules and trading standard for transactions you participate in. For all of the details on this, please refer to the government website below. Government Advice on Trading with the European Union. EORI Following government guidance on the new […]
Applying EORI Numbers to your Protean Reports
If your business trades goods and services with the European Union, you may need to display an EORI number on your Protean Reports. The support team can apply these to you. To do this, please send us an email with the details below. The Support Team will need: Your EORI […]
Setting up Commodity Codes in Protean
Commodity Codes help you classify goods for import and export. With this detail, you can check duty to pay, find out about duty reliefs as well as help with goods declarations and other relative paperwork. To set up Commodity Codes in Protean go to: Config > Accounts > VAT Rates […]