As you may have heard at our customer day we are making important changes to our support structure in order to develop and expand the support experience. In recent months we introduced 24/7 Support which has been a great success with many of our customers utilising support outside the standard […]
QuickBooks Support – Accounts Update
Intuit have recently announced that they are discontinuing QuickBooks Desktop. The announcement comes for UK based customers with the assurance that customers will receive continued support until the end of June 2023. For the official word from QuickBooks, please see the link below. If you’re currently using this version of […]
Sage Support – Accounts Update
With a recent update to TLS settings by Microsoft, software companies have had to make changes to support more recent versions of this. Sage have just formally acknowledged this with an update to supported accounts packages. As of September 30th 2022, support for Sage50 prior to version 26.2 is being […]
Support – Android 12
We’re happy to announce that the Protean mobile application is now able to support mobile devices using Android 12. With the release of our latest build, Protean 7.4.5162 (FR3.7), mobile devices on Android 12 or below will now work without issues. You would need to upgrade the version of Protean […]
Customer Day 2022
Microsoft Licenses
Microsoft have recently made changes to the way Windows licenses are provisioned and resold. As such, if you have purchased Windows licences from us here at Protean, can we request that you arrange for your Microsoft Office/Microsoft 365 Administrator to click on to the link below to allow us to […]
Protean Virtual Classroom Training – Spring Update
With spring well and truly underway and lock-down restrictions easing now is a great time to ensure all of your users have the training they need to get the best from your Protean system. As business starts to get back to normal, making the most of the efficiencies Protean can bring […]
Trading with the European Union
Trading with the European Union has changed since Brexit. There are new rules and trading standard for transactions you participate in. For all of the details on this, please refer to the government website below. Government Advice on Trading with the European Union. EORI Following government guidance on the new […]
Protean Virtual Training ** January Sale **
Our Protean Virtual Classroom Training 25% off sale is now live. Book any of our 2021 virtual classroom training sessions before Friday 29th January 2021 for just £75 per delegate, per session. The offer is valid on any of our sessions in 2021 so if you book 2 sessions in […]
2021 Protean Virtual Training Schedule
We are delighted to announce our training schedule for 2021 has now been published. To view the schedule and book your places, go to our training calendar on our support site or follow this link:https://support.proteansoftware.com/calendar/ Our virtual training is a great way to extend the knowledge of your staff and […]