Message Recipients

Message Recipients

When sending Messages in Protean, it is possible to set up a recipient group for example if you needed to send a message regularly to a number of different people. This would save you from having to select all users to send this message to each time.

To set up a recipient group go to:

System > More > Recipient Groups

Within the resulting window, click the ‘Add’ button. Here you will be asked to name your recipient group e.g. Service Department. Then all you need to do is tick the employees that you’d like to be a part of this group.

Once done, simply click ‘Close’ and you will subsequently be able to send Protean messages to the recipient groups, which will be received by all users in the group.

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