Support Experience Improvements

As you may have heard at our customer day we are making important changes to our support structure in order to develop and expand the support experience. In recent months we introduced 24/7 Support which has been a great success with many of our customers utilising support outside the standard […]

Trusted location

To add the Protean.accde file to the Microsoft office trusted locations please following these steps; Close Protean Open Access 2016 Click ‘File’ Click ‘Options’ Click on ‘Trust Center’ Click on ‘Trust Center Settings’ Click on ‘Trusted Locations’ Within here, add ‘C:\Programdata\Protean 7.4’ Click ‘OK’ Close Access Should you require any […]